TDO KB - Search

How to Reconnect Your VPN for TDO Cloud Services

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Nov 9, 2015 vpn, connection could not be established, established, connection, openvpn, reconnect vpn, doctor login, tdo cloud services, server 2 50.67K 3/5 (6 Votes)

Overview To utilize TDO Cloud services, an application called OpenVPN Connect is installed on your server. This allows patients to log in to fill out their medical history, referring doctors to refer patients and view reports online, as well as for... Read More

VPN Error TUN Interface failed cannot accquire TAP handle

Mar 22, 2017 VPN, VPN issues, TUN interface, tun, tap handle error, tap, handle error. vpn error, error installing vpn, vpn connection error, vpn connection, connecting vpn 0 26.98K 2/5 (3 Votes)

If you are getting the below error when trying to connect OPENVPN. Disable Driver Signature Enforcement. How to disable signature enforcement (server 2012 R2) 1.Activate the windows side panel charm by hovering the mouse at the top right of the... Read More

Referral Chat

Jul 30, 2015 Referral Chat, TDO IM, IM, messaging, Referring Doctor chat, TDO Cloud, TDO Web, Web Services 0 12.14K 1/5 (1 Vote)

Overview With TDO Cloud, there is a Referral Chat feature that allows your Referring Doctor to communicate with you or someone in your office. Requirements TDO Cloud Services The workstations utilizing Referral Chat must not be logged in with... Read More

TDO Replication Disclosure

Apr 11, 2016 replica 0 4.54K 0/5 (0 Vote)

Overview Since connecting a TDO workstation over a VPN to a TDO server is not supported, in multiple-location TDO setups, TDO Replica is responsible for synchronizing the data between your offices' TDO servers in real time. Below are important... Read More

TDO Best Practices

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Oct 15, 2014 checkout, setup, new computer, best practices, uac, firewall, antivirus, av, microsoft access, access, ms word, word, screen saver, power management, windows updates, ping, backup, registry, user account controls, slow, remote access 1 185K 0/5 (0 Vote)

Overview In order for TDO to function properly, it is strongly recommended that each workstation go through what we call a TDO Checkout. This is something that is initially done on each workstation by TDO Tech Support staff prior to any trainings and... Read More

TDO - network configuration

Jan 23, 2015 network configuration, new office, tdo setup, server setup, server configuration 1 33.68K 0/5 (0 Vote)

Overview The instructions below are for your IT Professional. Please share your Username and Password, so your IT will be able to log into www.tdo4endo.com and review all of the network documentation and installation instructions for TDO. Please... Read More

TDO Replica Information

Jun 4, 2020 replica, replication, multi location, data replication, multiple location, locations 0 13.03K 5/5 (1 Vote)

Overview TDO Replica is a data replication system that allows you to see all patient information from multiple locations simultaneously, via the internet. Each location needs to have a fast, reliable internet connection and a dedicated server with... Read More

Cloud Training Outline

Dec 29, 2016 new users, training, training outline, web training, web services, tdo cloud 0 22.66K 0/5 (0 Vote)

Topics Covered Include Services panel in TDO Processes Running on Server VPN connection and email for notifications Offsite backup, which runs daily Patient Web Registration Patient Web Registration template Check Edit Control, Network Settings ... Read More

Creating FTP server on your TDO Server

Apr 11, 2016 ftp, replica, replication 0 4.82K 0/5 (0 Vote)

To configure your FTP server you must first have the IIS installed in your server. The FTP server on IIS does not allow you to have a specific list of users that will have access to the folder. It is integrated with Windows authentication. For this... Read More

GentleWave Integration Setup for G3

Aug 15, 2018 gentlewave, sonendo, gentle, wave, integration, integrate, wifi, ssid 0 11.69K 0/5 (0 Vote)

Overview This article will show you how to integrate your GentleWave unit(s) with TDO. By doing so, you will be able to view a log of procedures performed with your GentleWave unit(s). Note: Please note this integration is only available in TDO... Read More