Overview If when using TDO and you are experiencing issues with the User Interface (ex,  the tabs are not showing on a particular workstation), there are few potential reason why.  Potential Causes DPI is set incorrectly TDO requires for the DPI to... Read More

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Overview Options to save a PDF in TDO Before saving a PDF in TDO, the PDF should already be saved somewhere on your computer and have a unique name. This is needed to prevent files from overwriting when the default name convention maxes out the... Read More

In previous versions of TDO 12, Image Organizer had 3 different refresh buttons. In TDO 12.351d and above they are grouped into a dropdown. Previous versions of TDO:   TDO version 12.351d and newer: Note: In version 12.364n and newer, each button... Read More

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims. The instructions listed below will apply if you are currently using Version 11 of TDO Software. If you are using 12 or higher, please follow the... Read More

TDO the Unknown:  Tips and Tricks Main Page T1, T2, T3 meaning:  T1 patient is very nice, T2 patient is average, T3 patient is difficult.  Also how to clear the T rating. Menu > Macro note same as macro note on notes tab.  Faster way to enter... Read More

Overview Any time money is moving out of your checking account, you MUST click the issue check in QB box, even if you are not actually printing a check. These debits will fall under one of 4 basic categories. Details 1. Patient is due a refund. ... Read More

Overview How to add a patient's insurance Detailed Instructions Click the Insurance tab on the patient’s page. Select insurance company for the patient from the Pick Carrier or Pick Profile drop down box. Then, select the proper... Read More

Overview This feature was implemented in TDO to make it easier for users to see all the images grouped by patient. Note: This feature was implemented in TDO Version 12.236 Detailed Instructions Make sure TDO is closed. Go to “C:\Program... Read More

Overview Before any images or treatment pages can be used for a case, the tooth needs to be added to the patient’s chart.  To add a tooth, click the + button at the top of the patient’s chart.  The rectangle on the upper right shows... Read More