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Troubleshooting - Security Notice opening TDO

Oct 15, 2014 MS Access, Access Runtime, Security Concern 0 10.89K 2/5 (3 Votes)

Overview If the following message pops up while TDO is initializing, please follow the detailed instructions to resolve Why does this occur? TDO is opening in the wrong version of Access. TDO uses the MS Access Runtime (either 2002 or 2010), but it... Read More

TDO the Unknown: Tips and Tricks from TDO Meeting 2015

Oct 16, 2015 tdo meeting 2015, user meeting 2015, meeting notes, user meeting, the unknown tdo, tips and tricks, timeout, logoff, log off 1 17.59K 4/5 (5 Votes)

TDO the Unknown: Tips and Tricks Main Page T1, T2, T3 meaning: T1 patient is very nice, T2 patient is average, T3 patient is difficult. Also how to clear the T rating. Menu > Macro note same as macro note on notes tab. Faster way to enter... Read More

[v12] Check Out Process

Dec 23, 2022 Checkout, Check out, Calendar, Notes to Front, Version 12, Guide, Program Setup, Auto ADA 1 9.02K 0/5 (0 Vote)

Overview TDO has a fast and easy checkout process that is customizable to suit your practice's needs. This article will go over each step in that process, as well as how to customize it. Table of Contents Overview Detailed Instructions The... Read More

TDO Runtime Picker Utility

Oct 13, 2025 TDO Runtime Picker, Runtime 0 338 0/5 (0 Vote)

Overview TDO Runtime Picker was developed to replace the various ForceRuntime registry files. TDO Runtime Picker will detect all versions of Runtime currently installed.The following login errors may be resolved by using this utilityIssue: Login Form... Read More

Letters - Microsoft Word - security warning

FEATURED

Jul 7, 2021 Microsoft, security, warning, letters, error, module, Microsoft Word Security Warning 3 10.73K 0/5 (0 Vote)

Overview When creating or sending a report in the letters module, a Microsoft Word Security Notice may be displayed. We are aware of the notification appearing. This is affecting Microsoft Word 2016 and higher. You can select either YES or NO to... Read More

TDO Freezes Before and after Saving/Sending/Printing a Letter - Due to Recent Microsoft Office Update (7/30/2020) FIXED

Jul 2, 2020 freezing, crashing, freeze, crash, word, msword, winword, frozen, crashed, crashes, freezes, letters, letter 1 9.34K 0/5 (0 Vote)

Overview A recent update, in late June and early July, to Microsoft Office 365 and Microsoft Office 2019 desktop products can cause a compatibility issue with TDO that will result in Microsoft Word freezing after using Letters Module to Save, Send,... Read More

Invalid Path Or Path Not Found Error

Jun 22, 2018 invalid, path, not, found, letters, module, error 0 11.24K 5/5 (1 Vote)

Overview This article will show you how to resolve the invalid path or path not found error and fix the inability to save and send from the letters module. Detailed Instructions First, ensure that mapped drive is connected by opening File... Read More

Financial Tickler overview

Oct 29, 2014 financial tickler, fin tickler, tickler, revisit account, daily reports, aging, patient accounts, accounting 0 8.46K 0/5 (0 Vote)

Overview If you choose to use the Financial Tickler feature, the Financial Tickler report will show you which patients’ accounts need to be revisited. Many offices simply use the Aging Analysis report and patient Account Statements for this... Read More

Antivirus Exclusions

Aug 19, 2014 antivirus exclusions, antivirus, checkout, setup, IT responsibilities, av, av exclusions 0 92.95K 0/5 (0 Vote)

Overview Below lists tested Anti-virus programs that will work with TDO as long as they are configured correctly with listed exclusions. TDO should run fine with most other anti-virus programs as long as they allow settings for exclusions. Only a few... Read More