TDO KB - Search

Web Registration Calendar Icon

Mar 26, 2019 web, web reg, cloud, infograbber, appointment, calendar, web registration, registration, icon, appt, web appointment, confirmed, confirmation, string, format, format string, red, yellow, green 1 12.24K 0/5 (0 Vote)

Overview The Web Registration Icon can be used to identify which patients have completed the Web Registration prior to their appointment date. Configuring TDO From the menu [Program Setup > Format String], select “Web Registration” in�... Read More

Video - Letters - Digital Signatures in Referral Reports

Sep 10, 2014 digital signature, letters module, templates 0 10.21K 5/5 (2 Votes)

Admin Portal - Cloud Letters - accessing Cloud Letters from portal

Jul 27, 2021 cloud reports, cloud letters, letters, reports, away from office, admin portal, portal, cloud, admin 0 5.59K 0/5 (0 Vote)

Overview TDO users will now be able to access, generate, and email reports through Cloud Letters while on the go. Cloud Letters must be set up for the practice before Cloud Letters can be accessed from the TDO Admin Portal. Detailed Instructions Log... Read More

Cloud Letters - token matching structure

Oct 9, 2023 cloud letters, cloud, cloud letters tokens matching, cloud letters token, cloud token matching, token matching 1 6.09K 0/5 (0 Vote)

Overview This article goes over how to properly structure token matching because the structuring is different compared to the old letters module (Microsoft Word). The structure changed because of natural limitations when the infrastructure moved from... Read More

Microsoft Edge Incompatibility with Web Infograbber

Jul 18, 2016 web infograbber, can’t sign, unable to sign, signature, infograbber, microsoft edge, windows 10 0 5.69K 0/5 (0 Vote)

We have noticed several issues with touchscreen laptops attempting to use the TDO Web Based Infograbber on the Microsoft Edge browser (on Windows 10). We have looked into it and after testing we have found that Edge doesn’t handle the html... Read More

Advanced Web Integration in TDO video

Sep 10, 2014 web services, web integration, reports, referring doctors 0 6.47K 5/5 (1 Vote)

Cloud Letters - Essential things to know

Mar 23, 2023 cloud letters, cloud, web letters, cloud reports, web reports, letters, web based, cloud services 0 9.33K 0/5 (0 Vote)

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

Letters - creating a QR code

Feb 4, 2021 KB, QR, QR code 0 7.06K 0/5 (0 Vote)

Overview What Is a QR Code? QR codes, short for "quick response" codes, are square-shaped black-and-white symbols that people can scan using a smartphone to learn more about a product. These encrypted squares can hold links, coupons, event details... Read More

Letters - Patient Statement - customizable template

FEATURED

Apr 27, 2021 Statement Letter, patient, letter, custom, tdo4endo.com, TDO, default, Print, email 0 10.99K 0/5 (0 Vote)

Overview: TDO4Endo.com Support Materials has a downloadable Word Document that will pull the same information as the internal Print Patient Statement in TDO. Steps: Using your Dr’s User login, Log into TDO4endo.com Select Support Materials ... Read More

Letters module - Image-related error messages

Aug 17, 2026 0 104 0/5 (0 Vote)

A Microsoft Word update Version 2607 (Build 20228.20190), was rolled out on August 11th, 2026. This update causes an issue inside the Letters module, where images do not show after saving a letter (but not sending). An error message may appear to the... Read More