TDO KB

Overview: Two factor authentication (2FA) can be used to add a layer of security to your online accounts. If you use GMail or GSuite (the email accounts provided as part of the TDO Cloud Services package), you can enable two factor authentication to... Read More

Overview This article goes over how to create a mail merge outside of TDO. This can be helpful when you need to gather a list of referring doctors' addresses. Detailed Instructions If you are looking to create a Mail Merge outside of TDO, follow... Read More

Overview The TDO Mobile app allows you to conveniently view your schedule, view and call patients, add notes, view and call referring doctors, access Lexicomp, and view your Daily Financial Snapshot from your phone (iPhone or Android) or tablet.... Read More

Overview If you have received this error when attempting to use TDO Mobile, it is likely that you are trying to access from a new device. When you change devices, a new PIN will need to be associated with the account inputted in the Setup area. This... Read More

Overview The Messenger system in TDO is a wonderful way to quickly send messages to another person in the office.  These messages are not saved, once they are viewed they are deleted forever.  They are also not designed to be long, just quick... Read More

Overview Mail sets allow you to send a series of letters to one patient and/or referring doctor.  This can come in handy if you normally mail a new patient packet to new patient referrals and maybe a thank you letter to the referring doctor.  Â... Read More

Overview When you select a template in the letters module, the default delivery method for that letter loads automatically.  These can be changed for an individual letter if you want to add another recipient or remove one however it is best to set... Read More

Overview As a TDO user, there are several options for staying up to date on software update information and also interacting with other TDO users.  Please read all four descriptions and familiarize yourself with the rules and regulations before... Read More

Overview Within TDO, you have the option to send an email to all patients or referring doctors using your own email program (i.e. Outlook).  Detailed Instructions Email all Patients If you wish to send a general email message using your own email... Read More

Overview This report looks at the Diagnosis page where you stated that the patient was seen previously by another doctor and also looks for at least one of these checkboxes to be checked on the diagnosis page. Detailed Instructions Adequate... Read More