TDO KB

To add a fee code to TDO, click Program Setup and select Fees Listing/ADA Codes   Scroll to the bottom of the list, and add the new fee code to the blank line with the asterisk filling in all applicable fields.  Also at this point, you can... Read More

Overview How to add Dental X Change password to TDO.  TDO Version 12 Setup > Site Configuration > Electronic Claims Setup Select WebClaims - ClaimConnect Webclaim User Name: (DentalXChange login username) Webclaim Password: (DentalXChange... Read More

Overview To use TDO Folder Monitor with TDO Hosted, please see this article. TDO Folder Monitor will allow TDO to automatically save Digital Images into the Patient’s record. Only supported for JPEG files.  For offices using CR2 - Change... Read More

Overview With TDO Cloud, there is a Referral Chat feature that allows your Referring Doctor to communicate with you or someone in your office.   Requirements TDO Cloud Services  The workstations utilizing Referral Chat must not be logged in with... Read More

Overview TDO allows you to backdate fees when posting to the ledger. For instance, if you forgot to post a fee from a previous day and want the ledger to reflect properly. Or if you voided a fee that was posted incorrectly. Detailed Instructions Go... Read More

Overview As a TDO User, you have the ability to check Lexicomp Drugs Database real-time online. This can be accomplished in several ways: from directly within the program, from the TDO4Endo.com website, or from the TDO Mobile app (if you are using... Read More

Overview If you are a TDO Cloud/Web user, you can send out appointment reminders from TDO using the Letters module.  Steps The first step in sending out appointment reminders from TDO is making sure that you have a template containing the proper... Read More

TDO Security Features To take full advantage of TDO Security Features, please make sure you have updated to the latest release of TDO. TDO offers all the required HIPAA compliance protection to our users. The database is password-protected and... Read More

Overview If when opening TDO, you are receive an error that Access failed to start in Safe mode and it is followed by a Language DLL error, follow the steps below to resolve. If the steps below do not resolve your issue, please contact TDO Technical... Read More

Overview If when using TDO and you are experiencing issues with the User Interface (ex,  the tabs are not showing on a particular workstation), there are few potential reason why.  Potential Causes DPI is set incorrectly TDO requires for the DPI to... Read More