TDO KB

Overview The below article reviews the steps to save a Carestream CBCT screenshot into TDO. If you are experiencing issues with this function it is also advisable to review the following steps to ensure everything is setup correctly. Once a CBCT... Read More

Overview All of the built-in TDO reports can be replaced with customized templates created in the Letters module. This may be helpful in instances like preferring to e-mail patients a report rather than just printing it out. By following these steps... Read More

Overview This article will go over how to protect your data in TDO.  Detailed Instructions Protect your data In order to prevent massive data loss due to malware or ransomware (commonly seen as the Cryptolocker), please ensure that you are backing... Read More

Running an Autofix There are two ways to run a TDO Autofix. If TDO is open The Autofix can be run by clicking Help and selecting TDO Autofix   If TDO is closed or not responding The Autofix can be run by clicking Start, followed by All Programs  ... Read More

Overview eRX is a service through MDToolbox that provides an electronic prescribing platform and is fully integrated into TDO. Many states have existing laws, or laws that will soon go into effect, requiring certain types of medications (in some... Read More

Overview When speaking of 3D CBCT machines, there are only three companies that have integrations with TDO.  Carestream, J Morita, and PreXion Excelsior For instructions on how to open a previously acquired scan saved into TDO, please refer to... Read More

Overview TDO Cloud Service allows your patients the ability to register and complete their medical history, pain history, and review their consent forms in the patient area of your website significantly reducing your patient's wait time when... Read More

Direct Integrations with TDO Carestream Support 877-624-6243 (when contacting Carestream, please make sure to mention that you use TDO to take X-Rays or 3D images) 3D Imaging -  CS9000 and CS8100 3D units. Instructions for installation can be... Read More

Overview The ability to sign the medical history forms, policy consent forms, pain history form and the credit card receipts using the Topaz signature pad.  The Topaz signature pad can also be used in installed Infograbber. Requirements Topaz... Read More

Overview TDO allows for each employee to have their own Calendar and adjust the view to what is needed for them individually. Detailed Instructions When a new employee joins the practice, if you would like to set their calendar view to match another... Read More