TDO KB

Overview This article will go over how to help a patient reset their password for the online Patient Portal. Detailed Instructions Create a Letter Template in TDO that instructs the patient to go to your patient portal’s Update Your Login... Read More

TDO the Unknown:  Tips and Tricks Main Page T1, T2, T3 meaning:  T1 patient is very nice, T2 patient is average, T3 patient is difficult.  Also how to clear the T rating. Menu > Macro note same as macro note on notes tab.  Faster way to enter... Read More

Overview The article below reviews the steps to save a Carestream CBCT screenshot into TDO. If you are experiencing issues with this function, it is also advisable to review the following steps to ensure everything is set up correctly. Once a CBCT... Read More

Overview All of the built-in TDO reports can be replaced with customized templates created in the Letters module. This may be helpful in instances like preferring to e-mail patients a report rather than just printing it out. By following these steps... Read More

Overview This article will go over how to protect your data in TDO.  Detailed Instructions Protect your data In order to prevent massive data loss due to malware or ransomware (commonly seen as the Cryptolocker), please ensure that you are backing... Read More

Running an Autofix There are two ways to run a TDO Autofix. If TDO is open The Autofix can be run by clicking Help and selecting TDO Autofix   If TDO is closed or not responding The Autofix can be run by clicking Start, followed by All Programs  ... Read More

Overview Eprescription (eRx) is a service through MDToolbox that provides an electronic prescribing platform and is fully integrated into TDO. Many states have existing laws, or laws that will soon go into effect, requiring certain types of... Read More

Overview When speaking of 3D CBCT machines, there are only three companies that have integrations with TDO.  Carestream, J Morita, and PreXion Expedition For instructions on how to open a previously acquired scan saved into TDO, please refer to... Read More

Overview TDO Cloud Service allows your patients the ability to register and complete their medical history, pain history, and review their consent forms in the patient area of your website significantly reducing your patient's wait time when... Read More

Direct Integrations with TDO Carestream Support 877-624-6243 (when contacting Carestream, please make sure to mention that you use TDO to take X-Rays or 3D images) 3D Imaging -  CS9000 and CS8100 3D units. Instructions for installation can be... Read More