Cloud Ribbon Menu

Overview The video below provides a tutorial on how to go over the Referral Portal, for referring doctors to use for your patient records. NOTE: The video below was taken back when our TDO Cloud services was called "Web Services", so some of the... Read More

Cloud Letters Post-Conversion Quality Control This must be done prior to using cloud letters to ensure that your templates formatting are up to standard. This article goes over what to look out for after converting over to Cloud Letters. This is a... Read More

Overview This article contains some brief instructions on how to access and make updates to your Wordpress website.  For any additional help on editing your website, please email clouddesign@tdo4endo.com and we will be happy to assist. Video... Read More

Automatically clear the cache when closing Google Chrome This is a solution that can be used for a known issue where Google Chrome is automatically shutting down when attempting to load Cloud Letters. First, clear the cache within Google Chrome. See... Read More

Clearing the cache in Google Chrome Attempting these three steps will help ensure that outdated cached files are not causing the issue that is being reported. Quite often than not, applying these steps will allow the back-end updates to take effect.... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

Overview This article goes over how to properly structure token matching because the structuring is different compared to the old letters module (Microsoft Word). The structure changed because of natural limitations when the infrastructure moved from... Read More

Overview This article goes over how to add a new menu link to your practice website.  Detailed Instructions Accessing the Web Wizard To make changes to your TDO Website, you may access the Web Wizard to add content to your new website yourself by... Read More

How to Print in Cloud Letters This article goes over how to print or simultaneously email and print a template from Cloud Letters as well as seeing the full list of printers   Launch Cloud Letters then select a template you would like to print.... Read More

Overview A common issue for your front office staff may be that referring doctors call frequently when they forget their login and password on your website. To resolve this issue, there is now an optional Remember Me button that can be added to your... Read More