Overview TDO allows referring doctors to use a portal to receive patient care updates, view images and reports, and make referrals for new and existing patients. Detailed Instructions Web ID and Password In order to access patient reports and images... Read More
Cloud Ribbon Menu
Overview The purpose of this feature is to be able to deploy new reports that are specific to doctors and their practice needs quickly and in formats that better serve their needs. The user will be able to log in and select criteria for their... Read More
Cloud Letters Post-Conversion Quality Control This must be done prior to using cloud letters to ensure that your templates formatting are up to standard. This article goes over what to look out for after converting over to Cloud Letters. This is a... Read More
Overview This article contains some brief instructions on how to access and make updates to your Wordpress website. For any additional help on editing your website, please email clouddesign@tdo4endo.com and we will be happy to assist. Video... Read More
Automatically clear the cache when closing Google Chrome This is a solution that can be used for a known issue where Google Chrome is automatically shutting down when attempting to load Cloud Letters. First, clear the cache within Google Chrome. See... Read More
Clearing the cache in Google Chrome Attempting these three steps will help ensure that outdated cached files are not causing the issue that is being reported. Quite often than not, applying these steps will allow the back-end updates to take effect.... Read More
Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More
Overview This article goes over how to properly structure token matching because the structuring is different compared to the old letters module (Microsoft Word). The structure changed because of natural limitations when the infrastructure moved from... Read More
Overview This article goes over how to add a new menu link to your practice website. Detailed Instructions Accessing the Web Wizard To make changes to your TDO Website, you may access the Web Wizard to add content to your new website yourself by... Read More