TDO KB - Search

eRx - New or Replacement Token Registration for New Phone or New or replacement Key FOB

Feb 23, 2017 erx, token, new phone, invalid sign off credentials, TDO, e-prescription, electronic prescription, cannot send prescription, cant send prescription 0 22.04K 0/5 (0 Vote)

Overview To use EPCS in MD Toolbox, your token must be registered and up to date. If you get a new phone or Fob, you will need to register a new token. Detailed Instructions Go to the Prescription Tab in TDO Click on “eRx” button- this will... Read More

Image Categories - Adding & Deleting

Dec 30, 2014 image acquire, image categories, image organizer, images, pictures, categories, acquire 0 12.91K 0/5 (0 Vote)

Overview How to add and delete an image category. When acquiring images into a patient’s record, you must categorize them by subject type.Images can be placed in multiple categories, giving the clinician very powerful control over all of the... Read More

Referral Chat

Jul 30, 2015 Referral Chat, TDO IM, IM, messaging, Referring Doctor chat, TDO Cloud, TDO Web, Web Services 0 13.32K 1/5 (1 Vote)

Overview With TDO Cloud, there is a Referral Chat feature that allows your Referring Doctor to communicate with you or someone in your office. Requirements TDO Cloud Services The workstations utilizing Referral Chat must not be logged in with... Read More

eRx: Electronic Prescriptions through TDO

Jul 16, 2015 erx, eprescription, e-prescribe, electronic prescription, mdtb, epcs, controlled 0 21.53K 0/5 (0 Vote)

Overview Eprescription (eRx) is a service through MDToolbox that provides an electronic prescribing platform and is fully integrated into TDO. Many states have existing laws, or laws that will soon go into effect, requiring certain types of... Read More

How to disable UAC in Windows Registry

Jul 30, 2014 windows 8, windows 8.1, windows 7 uac, net drive 1 45.58K 3/5 (9 Votes)

In order to fully disable UAC in Windows 7, Windows 8.1, Windows 10 and Windows 11 aside from setting UAC to ’Never Notify’ there is an additional step that must be done. Open the Registry editor and browse to the following location:... Read More

How to Reset Organizer to Default Settings

Aug 28, 2018 TDO12, Organizer, Default, Default settings, SHIFT, version 12, tdo 12 0 6.31K 5/5 (1 Vote)

Overview There is a new way in TDO to reset the Image Organizer to its original state without the need to do it manually. If Organizer is set to display images with specific settings, such as Pane view, sorted by ‘Taken Date’, etc., you... Read More

VPN Error TUN Interface failed cannot accquire TAP handle

Mar 22, 2017 VPN, VPN issues, TUN interface, tun, tap handle error, tap, handle error. vpn error, error installing vpn, vpn connection error, vpn connection, connecting vpn 0 28.77K 2/5 (3 Votes)

If you are getting the below error when trying to connect OPENVPN. Disable Driver Signature Enforcement. How to disable signature enforcement (server 2012 R2) 1.Activate the windows side panel charm by hovering the mouse at the top right of the... Read More

Ability to Move images in Organizer to Beginning

Nov 18, 2019 beginning, collage, move, publisher, start, first, organizer, images, acquire, colage 0 4.12K 0/5 (0 Vote)

Overview When working on a collage or an important lecture, users have the option to move the images to the beginning to make it easier to order the images for that important lecture. Requirements: This feature is implemented in 12.355n ... Read More

How to add DentalXChange attachments on claims

Oct 1, 2018 TDO 12, TDO12, dental exchange, Insurance, claims, attachment, DXC, Check, check claims, claim attachment, attachment on claims., DentalXChange 1 10.94K 0/5 (0 Vote)

Overview We have integrated the DentalXChange Attachment Service in our Insurance Module. Requirements This Attachment functionality is added in version 12.338 and higher. TDO Users will need to contact DentalXChange to enable this service. Note:�... Read More

Setting Up a Workstation for Canadian (CDA) eClaims: Version 11

Jan 25, 2018 alberta blue cross, abc, itrans, ccd, error 128, CDANet, CDA 0 7.26K 0/5 (0 Vote)

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims. The instructions listed below will apply if you are currently using Version 11 of TDO Software. If you are using 12 or higher, please follow the... Read More