TDO KB - Search

Web Registration Calendar Icon

Mar 26, 2019 web, web reg, cloud, infograbber, appointment, calendar, web registration, registration, icon, appt, web appointment, confirmed, confirmation, string, format, format string, red, yellow, green 1 11.65K 0/5 (0 Vote)

Overview The Web Registration Icon can be used to identify which patients have completed the Web Registration prior to their appointment date. Configuring TDO From the menu [Program Setup > Format String], select “Web Registration” in�... Read More

How to Generate an AI Consultation Report & AI Final Treatment Report in TDO

Apr 9, 2025 AI, Final, treatment, report, consult, AI generated, ErrorCode:-2147221021, AI error, Cant open AI 0 4.69K 0/5 (0 Vote)

TDO AI-Powered Report Generation TDO’s AI-powered report generation pulls directly from the patient’s chart with the option of dictation to automate documentation, saving time, improving consistency, and boosting clinical efficiency for... Read More

Microsoft Edge Incompatibility with Web Infograbber

Jul 18, 2016 web infograbber, can’t sign, unable to sign, signature, infograbber, microsoft edge, windows 10 0 5.35K 0/5 (0 Vote)

We have noticed several issues with touchscreen laptops attempting to use the TDO Web Based Infograbber on the Microsoft Edge browser (on Windows 10). We have looked into it and after testing we have found that Edge doesn’t handle the html... Read More

Advanced Web Integration in TDO video

Sep 10, 2014 web services, web integration, reports, referring doctors 0 6.22K 5/5 (1 Vote)

Cloud Reports

Jan 31, 2019 TDO12, Reports, Web Reports, Web, Sonendo, Marketing, 12, TDO, Cloud reports, Cloud 0 21.93K 0/5 (0 Vote)

Overview The purpose of this feature is to be able to deploy new reports that are specific to doctors and their practice needs quickly and in formats that better serve their needs. The user will be able to log in and select criteria for their... Read More

Referral Reports Overview

Aug 29, 2014 referral reports, reports, letters, front desk menu 0 8.91K 0/5 (0 Vote)

Overview Referral reports in TDO can be printed in three different ways: Daily Reports (from the Reports button in the top menu bar) Front Desk Menu Letters module Detailed Instructions Referral Reports to be Completed Click Reports on the top... Read More

Adjusting how reports open in TDO

Jul 30, 2015 letters module, popup reports, adjusting reports, email report, email patient statement, email statement, reports, statement of account, prescription 0 8.31K 0/5 (0 Vote)

Overview All of the built-in TDO reports can be replaced with customized templates created in the Letters module. This may be helpful in instances like preferring to e-mail patients a report rather than just printing it out. By following these steps... Read More

Using the Treatment Timer & Waiting Time Report

Jan 28, 2015 waiting time, timer, reports, daily reports, treatment timer, waiting, wait, patients, edit timers, treatment 2 8.48K 0/5 (0 Vote)

Overview A cumulative total is maintained for treatment of all cases. You may start and stop the timer as many times as you wish per visit and assign an assistant to each timer interval. The waiting time report will summarize, by day, the patient... Read More

All ADA Unsent Claims Report

Jan 22, 2015 insurance, unprinted claims, print all claims, insurance report 1 7.11K 0/5 (0 Vote)

Overview There will be times when a claim will be created but not printed or sent. It is good practice to print or send the claim as soon as it is created; however, when that doesn’t happen, this report can be run to show you which claims... Read More

Ability to access Cloud Reports from ADMIN login

May 6, 2019 Web Report, Cloud reports, TDO 12, TDO 11, ADMIN login, Web, Cloud, Admin, Cloud Reports 0 18.61K 0/5 (0 Vote)

Overview Cloud Reports are also available online! Refer to the information below. Prerequisites TDO v11 or higher, TDO Cloud services, Microsoft Excel (reports are downloaded in .xlsx format) Detailed Instructions In a browser, go to the... Read More