TDO KB - Search

Saving in Multiple Categories

Jun 12, 2016 tdo training video, training video, training, video, save, saving, multiple categories, multiple, categories, category 0 4.92K 0/5 (0 Vote)

Carestream - CBCT - saving screenshots into TDO

Aug 17, 2015 If you are unable to take a 3D screenshot in the Carestream 3D Imaging software, here are the steps to resolve 0 26.68K 3/5 (1 Vote)

Overview The below article reviews the steps to save a Carestream CBCT screenshot into TDO. If you are experiencing issues with this function it is also advisable to review the following steps to ensure everything is setup correctly. Once a CBCT... Read More

Saving Annotations

Jun 12, 2016 tdo training video, training video, training, video, save, saving, annotations, annotation, acquire 0 3.70K 0/5 (0 Vote)

TDO Freezes Before and after Saving/Sending/Printing a Letter - Due to Recent Microsoft Office Update (7/30/2020) FIXED

Jul 2, 2020 freezing, crashing, freeze, crash, word, msword, winword, frozen, crashed, crashes, freezes, letters, letter 1 9.34K 0/5 (0 Vote)

Overview A recent update, in late June and early July, to Microsoft Office 365 and Microsoft Office 2019 desktop products can cause a compatibility issue with TDO that will result in Microsoft Word freezing after using Letters Module to Save, Send,... Read More

How to retrieve an X-ray not saved when using Carestream or XDR Integration

May 8, 2025 retrieve a X-ray not saved, Carestream DCM file, XDR DCM file 0 1.73K 0/5 (0 Vote)

Overview This will show you how to retrieve an X-ray from the Acquire page if an X-ray was not saved into the IO with TDO integrated sensors, Carestream or XDR. Detailed Instructions Go to the patient record you would like to recover the X-ray that... Read More

Image Categories - adding & deleting

Dec 30, 2014 image acquire, image categories, image organizer, images, pictures, categories, acquire 0 11.75K 0/5 (0 Vote)

Overview When acquiring images into a patient’s record, you must categorize them by subject type.Images can be placed in multiple categories giving the clinician very powerful control over all of the images in the database. TDO allows you to... Read More

Image Organizer/ Acquire - uploading a PDF

Dec 11, 2015 pdf, save pdf, pdf image, import pdf, image organizer, organizer, image acquire, acquire 2 11.31K 5/5 (1 Vote)

Overview There are several methods that a PDF can be saved into TDO that vary slightly based off the TDO version being used. Prior to Saving a PDF in TDO... The PDF should already be saved somewhere on your computer AND have a unique name to prevent... Read More

Acquiring PDFs via Folder Monitor

Nov 19, 2019 folder monitor, pdf, save pdf, tdo hosted 0 20.96K 5/5 (1 Vote)

Overview TDO now offers the ability to add previously saved pdfs to a patient’s image organizer via the Folder Monitor functionality on the Acquire Page. For information on setting up folder monitor, please read THIS article. This... Read More

Pasting Images from the Clipboard

Jun 5, 2016 TDO training, video, training video, training, paste, pasting, images, pasting images, clipboard, image organizer 0 6.95K 0/5 (0 Vote)

Overview TDO allows you the option to paste a screenshot taken in TDO and save directly into your Organizer. NOTE: The video below was taken using TDO v11. If you are using TDO v12, please note that some of the appearances may seem outdated. The... Read More

Sending Appointment Confirmations from TDO

Mar 25, 2015 How to send out Appointment Reminders from TDO 1 17.95K 2/5 (4 Votes)

Overview If you are a TDO Cloud/Web user, you can send out appointment reminders from TDO using the Letters module. Steps The first step in sending out appointment reminders from TDO is making sure that you have a template containing the proper... Read More