TDO KB - Search

Video - Saving in Multiple Categories

Jun 12, 2016 tdo training video, training video, training, video, save, saving, multiple categories, multiple, categories, category 0 5.72K 0/5 (0 Vote)

Saving a PDF in the Image Organizer or Acquire

Dec 11, 2015 pdf, save pdf, pdf image, import pdf, image organizer, organizer, image acquire, acquire 2 12.69K 5/5 (1 Vote)

Overview Options to save a PDF in TDO Before saving a PDF in TDO, the PDF should already be saved somewhere on your computer and have a unique name. This is needed to prevent files from overwriting when the default name convention maxes out the... Read More

Carestream - CBCT - saving screenshots into TDO

Aug 17, 2015 If you are unable to take a 3D screenshot in the Carestream 3D Imaging software, here are the steps to resolve 0 28.04K 3/5 (1 Vote)

Overview The article below reviews the steps to save a Carestream CBCT screenshot into TDO. If you are experiencing issues with this function, it is also advisable to review the following steps to ensure everything is set up correctly. Once a CBCT... Read More

Saving Annotations

Jun 12, 2016 tdo training video, training video, training, video, save, saving, annotations, annotation, acquire 0 4.25K 0/5 (0 Vote)

TDO Freezes Before and after Saving/Sending/Printing a Letter - Due to Recent Microsoft Office Update (7/30/2020) FIXED

Jul 2, 2020 freezing, crashing, freeze, crash, word, msword, winword, frozen, crashed, crashes, freezes, letters, letter 1 10.61K 0/5 (0 Vote)

Overview A recent update, in late June and early July, to Microsoft Office 365 and Microsoft Office 2019 desktop products can cause a compatibility issue with TDO that will result in Microsoft Word freezing after using Letters Module to Save, Send,... Read More

Video - Saving a New Template in TDO

May 15, 2016 tdo training, video, template, new template 0 5.77K 5/5 (1 Vote)

Video - Version 12 - Creating a Reference Standard Library

Jul 15, 2016 calibration, calibrate, library, version 12, imaging tutorial, version 12 tutorial 0 7.41K 0/5 (0 Vote)

Overview The video below provides instructions on how to create multiple reference libraries, which is very useful for saving multiple ruler configurations for a variety of image-taking devices. Detailed Instructions Read More

[TDO12] Configuring TDO Folder Monitor for Image Acquisition

May 20, 2015 Zeiss, eye-fi, folder monitor, folder, monitor, HD, camera, picture, still 2 43.07K 0/5 (0 Vote)

Overview To use TDO Folder Monitor with TDO Hosted, please see this article. TDO Folder Monitor will allow TDO to automatically save Digital Images into the Patient’s record. Only supported for JPEG files. For offices using CR2 - Change... Read More

TDO Data Import (PBS & EndoVision)

Dec 11, 2017 data import, conversion, PBS, EndoVision, transfer 0 33.72K 5/5 (1 Vote)

Overview We have the ability to import data from PBS Endo® (Essentials and Enterprise) and EndoVision®.Any other softwares will need a data import investigation to see what fields, if any, can be imported. For pricing, please contact sales... Read More

Letters module - Image-related error messages

Aug 17, 2026 0 104 0/5 (0 Vote)

A Microsoft Word update Version 2607 (Build 20228.20190), was rolled out on August 11th, 2026. This update causes an issue inside the Letters module, where images do not show after saving a letter (but not sending). An error message may appear to the... Read More