Overview With TDO Cloud your patients can schedule appointments through the Patient Portal. For a patient to use this, they will need a record in TDO before logging into the patient portal. To enable this functionality, follow the instructions below:... Read More

Overview The TDO Backup Utility is a great tool to backup your data and images, with the capability to restore that data if needed Table of Contents Overview Checking TDO Backup Log Configuring a TDO Backup Deciding Where to Configure the Backup... Read More

Overview Ensuring that a daily backup is configured using the TDO Backup utility is absolutely essential. It is certainly acceptable to have other backup solutions (perhaps suggested by your IT) in place, but it should not be an alternative to the... Read More

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims for TDO Version 12 or higher. TDO versions 12.416 & above - Contact support for Itrans 2.0 install. TDO versions 12.88c or 12.205 - Contact support... Read More

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims. The instructions listed below will apply if you are currently using Version 11 of TDO Software. If you are using 12 or higher, please follow the... Read More

Overview TDO requires SMTP Authentication for emails to be sent out.  Detailed Instructions How to accomplish this task is to simply follow this external link. You will need to log in to your GoDaddy account to access these settings. Once SMTP... Read More

Overview In this article, we briefly cover two of the most frequently experienced error in the Letters module of TDO.   If you have ever opened up the Letters Module in TDO and the Microsoft Word window behaves erratically (either by flashing,... Read More

Overview How to chart a Gentlewave procedure in TDO.  Note: For instructions on setting up your GentleWave to communicate with your TDO software, see this article. Detailed Instructions How to accomplish this task: First, select a patient and... Read More

Overview Below lists tested Anti-virus programs that will work with TDO as long as they are configured correctly with listed exclusions. TDO should run fine with most other anti-virus programs as long as they allow settings for exclusions. Only a few... Read More

Overview TDO allows for a group of letters to be created in one instance, for one patient, and to be sent out at the same time Detailed Instructions How to accomplish this task: open your Letters Module Different Mail Sets will show here that have... Read More