Overview There are two ways to print statements within TDO. The first is through the Ledger tab with the Print Statement button - this allows you to print the statement for the currently selected patient. The second option is to use the Account... Read More

Overview A list of the requirements your office will need to meet prior to updating to version 12 of TDO Software Details You will need to have signed the updated TDO Contract Agreement. Please log into tdo4endo.com. Go to Download TDO. Click on... Read More

Overview ITRANS has announced a major update for their iCA application. Effective July 1, 2019, you will need to use iCA version 3 or newer (the most recent version, however, is 4.1.0.0). Please see their release here [External Link]. How to... Read More

Overview A recent update, in late June and early July, to Microsoft Office 365 and Microsoft Office 2019 desktop products can cause a compatibility issue with TDO that will result in Microsoft Word freezing after using Letters Module to Save, Send,... Read More

Overview Our Support team has received a number of calls from offices that are unable to acquire radiographs using Carestream sensors. Our developers have investigated and found the cause to be a recently released Windows Update installed on... Read More

TDO Cloud Services has pushed out a new installer for the OpenVPN client that offers a more robust connector service to help keep you connection connected. Prerequisites: Your server must be on Windows Server 2016 or newer or Windows 10 or newer You... Read More

Overview We have received a number of calls about not being able to print from Letters module. We have investigated and found the cause to be a recently released Windows Update installed on 6/12/2020.  The Update number is KB4560960. Please check... Read More

Overview When the software BlueNote is installed or updated, TDO will need to be unlocked again. Please turn off Automatic updates and update manually when you are free to call in and ask for Unlock codes. How to Turn off Automatic Updates in... Read More

Overview   Fix released by Microsoft (KB4484193) A fix for this issue has been released by Microsoft. Please make sure that you install the Windows Update KB4484193 which should resolve this issue. If the update does not appear when you check... Read More

On June 9, 2026, Windows Update KB5094126 was introduced and caused TDO to not be able to open the Image Organizer or load Letters module tokens. A fix for this issue is available to download and apply from our website. HOW TO APPLY THE PATCH:... Read More