TDO software

TDO Cloud Services has pushed out a new installer for the OpenVPN client that offers a more robust connector service to help keep you connection connected. Prerequisites: Your server must be on Windows Server 2016 or newer or Windows 10 or newer You... Read More

A Microsoft Word update Version 2607 (Build 20228.20190), was rolled out on August 11th, 2026. This update causes an issue inside the Letters module, where images do not show after saving a letter (but not sending). An error message may appear to the... Read More

Practice Wide: Calendar Times and Colors Setup > Program Setup > Calendar > Times and Colors This is where the earliest and latest working times are set, visible time to extend the calendar as desired (I usually do 30-1 hour prior and 1... Read More

  What they are Presets are named, reusable sets of registration forms. Instead of hand-picking which forms a patient fills out every time, staff can save common combinations once and select them by name when registering a patient.   Where to find... Read More

  Why staying up to date matters A significant share of support tickets stem from outdated software versions — and in many cases, the reported issue has already been fixed in a newer release. Our most recent general release is more stable,... Read More

On June 9, 2026, Windows Update KB5094126 was introduced and caused TDO to not be able to open the Image Organizer or load Letters module tokens. A fix for this issue is available to download and apply from our website. HOW TO APPLY THE PATCH:... Read More

Overview TDO has a fast and easy checkout process that is customizable to suit your practice's needs. This article will go over each step in that process, as well as how to customize it. Table of Contents Detailed Instructions The Flow of the... Read More

Unlock Codes After the installation of TDO, each computer/workstation can be unlocked using a an activation or "unlock" code generated at https://tdoer.tdo4endo.com. Click the TDO Unlock Codes link at the top to retrieve this code. You may be... Read More

Overview TDO's Ledger Tab will break down the patients fee's, write-offs, payment, insurance status (pending or resolved), and categorize by Doctor and locations  Table of Contents Overview Ledger Totals Running Balance in the Ledger... Read More

Overview The ability to add Diagnosis Codes in your claim forms in the fields 34 and 34a and sending electronically can be achieved by clicking “REFRESH PATIENT INFO” before sending the claim Available on the 2019 ADA Claim Form in version 12... Read More