Setup

Overview How to fix Microsoft .NET Framework. Unhandled exception error when launching TDO installer. Detailed instructions You will need to install TDO workstation under a local Admin Windows account. If you do not want to install with local Admin... Read More

Overview All dental software companies in Canada are required to update their software with ITRANS 2.0 and begin installing this software version into offices. You can find more information here, https://www.goitrans.com/. Sending a CDAnet dental... Read More

Overview Please reference the following article when troubleshooting TDO installations and updates. If after trying the below suggestions, TDO is still non-functioning and/or experiencing issues and/or errors, please contact TDO Support for further... Read More

Overview TDO must run on the Windows operating system. There are 2 options to have Windows configured on a Mac computer M Chip Limitation TDO server and standalone are unable to run on MAC devices with M chips (M1/M2/M3 etc.) due to hardware... Read More

Overview The instructions below are for your IT Professional. Please share your Username and Password, so your IT will be able to log into www.tdo4endo.com and review all of the network documentation and installation instructions for TDO. Please... Read More

Overview Microsoft made changes to SMTP Authentication, specifically disabling OAUTH support,  that has been blocking TDOs ability to send email. TDO is working on OAUTH2 support, but we currently do not have an ETA on when that will be available.... Read More

Note: This information is outdated as it pertains to Windows Server 2008 which is EOL. This article is up to date.   Overview This article goes over how to install TDO on Windows Server 2008, 2012, 2016, and 2019 x64. Note: Windows has ended... Read More

Overview To use TDO Folder Monitor with TDO Hosted, please see this article. TDO Folder Monitor will allow TDO to automatically save Digital Images into the Patient’s record. Only supported for JPEG files.  For offices using CR2 - Change... Read More

In order to install TDO Lectures in your database you must login to TDO website, download the Setup Lectures and install it on your database. You must run the Setup Lectures from a computer that has TDO installed. The Lectures will be installed to... Read More

Overview This article goes over how to set CLICONFGs for a workstation, which may reduce performance issues within TDO.    Detailed Instructions Depending on the computer, navigate to the following location using Windows Explorer: C:\Windows&... Read More