Stale Dated (Expired) Checks Sometimes a refund check will not be cashed, and it will expire. This is referred to as a stale-dated check. Typically, banks do not honor checks past 180 days (please check with your bank specifically for their policy).... Read More

Overview This article will describe in detail the steps necessary to join the video consultation that you scheduled with your patient using the TDO Live Consult/Google Calendar Sync feature. Prerequisites Doctor Prerequisites TDO Live Consult/Google... Read More

Overview This article will explain how to set up the integration for Carestream CBCT units with TDO. The CS Models 8100, 8200, 9000, and 9600 are all compatible with the latest version of TDO For J Morita CBCTs, please see this article: J Morita (i... Read More

Overview This article covers the steps necessary to prepare your practice to submit CDA claims through TDO. These instructions are ONLY for Canadian practices. Detailed Instructions On your server, navigate to the TDOBuilds folder and run... Read More

Overview The EPCS Access Control screen allows you to set up the security settings for EPCS.    Per the DEA rule for Controlled Substance Access Control, two users are required in order to save changes to this screen.  You must get a second user... Read More

Overview The TDO Mobile app allows you to conveniently view your schedule, view and call patients, add notes, view and call referring doctors, access Lexicomp, and view your Daily Financial Snapshot from your phone (iPhone or Android) or tablet.... Read More

Overview This article covers how to add or remove a doctor, add a new location, and handle a practice sale with a license transfer. Adding a doctor to your practice Note: Depending on your licensing contract, you may have a fee to add another... Read More