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TDO Freezes Before and after Saving/Sending/Printing a Letter - Due to Recent Microsoft Office Update (7/30/2020) FIXED

Jul 2, 2020 freezing, crashing, freeze, crash, word, msword, winword, frozen, crashed, crashes, freezes, letters, letter 1 9.34K 0/5 (0 Vote)

Overview A recent update, in late June and early July, to Microsoft Office 365 and Microsoft Office 2019 desktop products can cause a compatibility issue with TDO that will result in Microsoft Word freezing after using Letters Module to Save, Send,... Read More

Microsoft Office Trust Center Settings (OLEServer, ActiveX, Letters, Calendar, Reports)

Aug 13, 2025 Microsoft Office Trust Center Settings (OLEServer, ActiveX, Letters, Calendar), MS office, OLEServer, ActiveX, Letters, reports 0 854 0/5 (0 Vote)

Overview Recently, TDO has noticed an increase in issues that can be resolved by adjusting certain settings in the Microsoft Office Trust Center.  The issue presents when opening the TDO Calendar. The TDO Calendar will show blank and have an error... Read More

TDO Best Practices

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Oct 15, 2014 checkout, setup, new computer, best practices, uac, firewall, antivirus, av, microsoft access, access, ms word, word, screen saver, power management, windows updates, ping, backup, registry, user account controls, slow, remote access 1 185K 0/5 (0 Vote)

Overview In order for TDO to function properly, it is strongly recommended that each workstation go through what we call a TDO Checkout. This is something that is initially done on each workstation by TDO Tech Support staff prior to any trainings and... Read More

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