Overview The following article goes over setting up two-factor authentication (2FA) and app passwords within Google.    Microsoft (Outlook) users The information in this article provides directions for Google (Gmail) users. If using Microsoft ... Read More

Overview For more information on the use of teledentistry and how to bill correctly, please read the attached guide from the ADA. This guide was published on March 31st, 2020. TDO Live Consult is a new feature that leverages the power of the... Read More

Overview This article explains how to setup synchronization of your TDO Calendar with your Gmail account.  NOTE: For information about the TDO Live Consult Feature (which works with the Calendar Sync feature), please see this article. TDO... Read More

Overview This article explains how to setup synchronization of your TDO Calendar with your Gmail account. NOTE: For information about the TDO Live Consult Feature (which works with the Calendar Sync feature), please see this article. TDO v12... Read More

  1 Overview  The Web Registration Icon can be used to identify which patients have completed the Web Registration prior to their appointment date. 2 Configuring TDO 2.1 Icon From the menu [Program Setup > Format String], select “Web... Read More

Overview: This article will describe in detail the steps necessary to join the video consultation that you scheduled with your patient using the TDO Live Consult/Google Calendar Sync feature. Prerequisites: Doctor Prerequisites: TDO Live Consult... Read More

Automatically clear the cache when closing Google Chrome This is a solution that can be used for a known issue where Google Chrome is automatically shutting down when attempting to load Cloud Letters. First, clear the cache within Google Chrome. See... Read More

Clearing the cache in Google Chrome Attempting these three steps will help ensure that outdated cached files are not causing the issue that is being reported. Quite often than not, applying these steps will allow the back-end updates to take effect.... Read More

Overview  This article will show how to post from Google Groups and search within the group postings.  Detailed Instructions Accessing the TDO forums is done through Google Groups. STEPS Log in to your Gmail Account that is registered for forum... Read More

Overview TDO allows for each employee to have their own Calendar and adjust the view to what is needed for them individually. Detailed Instructions When a new employee joins the practice, if you would like to set their calendar view to match another... Read More