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TDO installation - troubleshooting

Overview Please reference the following article when troubleshooting TDO installations and updates. If after trying the below suggestions, TDO is still non-functioning and/or experiencing issues and/or errors, please contact TDO Support for further... Read More

Troubleshooting Slowness in TDO

Two common causes for slowness in TDO are: 1) High disk latency on the server 2) High RAM utilization on the server Both of these issues will present as TDO slow in all areas. This will affect ALL computers that use TDO. Behavior – TDO is slow to... Read More

[v12] TDO installation

Overview Included in this article is the information that should be given to your IT Professional in order to setup and properly configure TDO for the first time. These instructions apply only to Version 12. Depending on your situation, you may be... Read More

Optime -installation guide

Optime Installation UAC must be disabled for Optime to work with TDO. Launch InstrumentariumTWAINSetup.exe, which should already be saved in your mapped TDO Builds folder Select Next at the first prompt Select Finish once the install completes ... Read More

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