TDO KB - Search

How to set up ITRANS 2.0 integration for TDO version 12.416d and above

Apr 29, 2025 iTrans, 2.0, claims, eclaims, canada claims, itrans 2.0, ICA, Error #1013 Certificate Not Found, Error 1920. Service iTRANS Claims Director failed to start, ICD Service Fails to Start, Request is not Processed (Timeout), ICD.ini information, setupcanada.exe 0 2.08K 0/5 (0 Vote)

Overview All dental software companies in Canada are required to update their software with ITRANS 2.0 and begin installing this software version into offices. You can find more information here, https://www.goitrans.com/. Sending a CDAnet dental... Read More

Workstation configuration for Canadian (CDA) eClaims, Itrans 1.0. Any TDO Version 12 up to version 12.405g

Nov 16, 2016 canada, insurance, alberta, abc, blue cross, alberta blue cross, ccd, itrans, ccdws, abc eclaims abc 0 8.84K 0/5 (0 Vote)

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims for TDO Version 12 or higher. TDO versions 12.416 & above - Contact support for Itrans 2.0 install. TDO versions 12.88c or 12.205 - Contact support... Read More

Major iCA Update Announcement Effective July 1, 2019

FEATURED

May 5, 2019 iCA, update, itrans, canada, CCDWS, ABC, CDA, trans, i, e claims, eclaims, i-trans, upgrade, july 1, june 31 0 7.10K 0/5 (0 Vote)

Overview ITRANS has announced a major update for their iCA application. Effective July 1, 2019, you will need to use iCA version 3 or newer (the most recent version, however, is 4.1.0.0). Please see their release here [External Link]. How to... Read More

X-Ray Integrations, TWAIN and 3D Images setup in TDO

Jun 11, 2015 TWAIN, Dexis, Schick, XDR, Carestream, Kodak, Morita, Eye-Fi, Folder Monitor, ScanX, Integration, Radiography, Setup, X-rays, Conebeam, CBCT, intraoral, images, image aquire, Optime, Soredex, Xray, CDR, gendex, idixel, digora, x-ray, xray, xrays 0 31.89K 0/5 (0 Vote)

Direct Integrations with TDO Carestream - Support 877-624-6243 (when contacting Carestream, please make sure to mention that you use TDO to take X-Rays or 3D images) 3D Imaging - CS9000 and CS8100 3D units. Instructions for installation can be... Read More

Setting Up a Workstation for Canadian (CDA) eClaims: Version 11

Jan 25, 2018 alberta blue cross, abc, itrans, ccd, error 128, CDANet, CDA 0 6.56K 0/5 (0 Vote)

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims. The instructions listed below will apply if you are currently using Version 11 of TDO Software. If you are using 12 or higher, please follow the... Read More

Program Setup Training

Jul 8, 2016 program setup, tdo trainings, training, training outline 0 8.79K 0/5 (0 Vote)

PROGRAM SETUP Required Staff: Manager only and/or Doctor The Program Setup is the first in the series of trainings after TDO has successfully been installed on your computers. It is designed as an introduction into the program and to prepare your... Read More

Receiving iCA error when submitting electronic claim

Feb 15, 2015 Canada, ica, ica error 0 6.91K 0/5 (0 Vote)

Overview This article covers how to check the status of iTrans if you are having difficulty submitting electronic claims. Detailed Instructions For our Canadian TDO Users, if you receive an iCA error when submitting an electronic claim, please... Read More

TDO Installation - minimum software & hardware requirements

Aug 26, 2014 software requirements, hardware requirements, minimum, server, workstation, tablet, RAID5, RAID 5 4 144K 0/5 (0 Vote)

Overview In order to operate TDO on your existing computer system or new computer system, all of your computers must meet the following software and hardware specifications. Minimum Software Requirements On your workstations, we recommend Windows... Read More

Preparing for Candian Claims (CDA) Setup

Jun 5, 2020 cda, claims, eclaims, canada, quebec, canadia, canadian, itrans, ica, ccdws, alberta 0 3.18K 0/5 (0 Vote)

Overview This article covers the steps necessary to prepare your practice to submit CDA claims through TDO. These instructions are ONLY for Canadian practices. Detailed Instructions On your server, navigate to the TDOBuilds folder and run... Read More

Infograbber Location

Jan 2, 2019 Infograbber, Infograbber 2.0, Infograbber path, TDO 12, Infograbber icon. 1 6.65K 0/5 (0 Vote)

Overview For technical reasons the location of the Infograbber executable file is now moved to DotNet folder. So when updating TDO, especially from TDO Version 11, please follow the steps below to update the Infograbber Icon on the computer&rsquo... Read More