TDO KB

Overview TDO is a research database with an abundance of analytics to best manage practices. We look at key indicators of practice health. For example, we don't only look at the number of cases and production each referring office sends, but the... Read More

Overview With TDO Cloud your patients can schedule appointments through the Patient Portal. For a patient to use this, they will need a record in TDO before logging into the patient portal. To enable this functionality, follow the instructions below:... Read More

Microsoft defender will sometimes block TDO from creating child processes. Child processes are important to using TDO as they are required to use various TDO modules such as electronic prescriptions, letters, and auto fix. This Microsoft article... Read More

Overview This article goes over how to install TDO on Windows Server 2012, 2016, and 2019 x64. Note: Windows Server 2012's end of life date is October 10, 2023. Detailed Instructions The instructions below are for your IT Professional. Your... Read More

Overview Windows 11 officially released on October 5, 2021.  We have tested TDO in the Windows 11 environment and it works fine. Workstations running Windows 11 will still need to follow our TDO Best Practices in order to function most efficiently.Â... Read More

Overview Microsoft made changes to SMTP Authentication, specifically disabling OAUTH support,  that has been blocking TDOs ability to send email. TDO is working on OAUTH2 support, but we currently do not have an ETA on when that will be available.... Read More

Overview   It may be useful to add a QR code to printed letters that are mailed out containing a link to a specific website address that you want the recipient to go to.  Examples: Invoices sent to patients linking to your online payment portal... Read More

Overview   What Is a QR Code? QR codes, short for "quick response" codes, are square-shaped black-and-white symbols that people can scan using a smartphone to learn more about a product. These encrypted squares can hold links, coupons, event details... Read More

V11 – Program setup – Practice Management V12 - Setup – Program setup – Practice Management Overview Practice Management lets you designate what you want to set to qualify a doctor as an A/B/C/D referral. The rank criteria is what they are... Read More

Overview: How to easily view the patient's primary and secondary insurances fee schedules. Please note this is for viewing only, not making changes to the fee schedule.  To make changes go to Setup > Program Setup > Fees lising/ADA codes.... Read More