TDO KB

Overview This will show you how to retrieve an X-ray from the Acquire page if an X-ray or a tooth was deleted and X-rays were not moved to another tooth.  Detailed Instructions Go to the patient record you would like to retrieve X-rays for.  Open... Read More

Overview All dental software companies in Canada are required to update their software with ITRANS 2.0 and begin installing this software version into offices. You can find more information here, https://www.goitrans.com/. Sending a CDAnet dental... Read More

Overview This tool was implemented with TDO to improve its performance when a large amount of memory is needed, such as the new collage, the Multi-Tooth page, and Image Acquire. This tool patches x86 executables to allow 4GB (instead of 2) of virtual... Read More

TDO AI-Powered Report Generation TDO’s AI-powered report generation pulls directly from the patient’s chart with the option of dictation to automate documentation, saving time, improving consistency, and boosting clinical efficiency for... Read More

Overview TDO is a research database with an abundance of analytics to best manage practices. We look at key indicators of practice health. For example, we don't only look at the number of cases and production each referring office sends, but the... Read More

Overview With TDO Cloud your patients can schedule appointments through the Patient Portal. For a patient to use this, they will need a record in TDO before logging into the patient portal. To enable this functionality, follow the instructions below:... Read More

Microsoft defender will sometimes block TDO from creating child processes. Child processes are important to using TDO as they are required to use various TDO modules such as electronic prescriptions, letters, and auto fix. This Microsoft article... Read More

Overview This article goes over how to install TDO on Windows Server 2012, 2016, and 2019 x64. Note: Windows Server 2012's end of life date is October 10, 2023. Detailed Instructions The instructions below are for your IT Professional. Your... Read More

Overview Windows 11 officially released on October 5, 2021.  We have tested TDO in the Windows 11 environment and it works fine. Workstations running Windows 11 will still need to follow our TDO Best Practices in order to function most efficiently.Â... Read More

Overview Microsoft made changes to SMTP Authentication, specifically disabling OAUTH support,  that has been blocking TDOs ability to send email. TDO is working on OAUTH2 support, but we currently do not have an ETA on when that will be available.... Read More