Site Configuration

Overview The following article goes over setting up two-factor authentication (2FA) and app passwords within Google.  Microsoft (Outlook) users The information in this article provides directions for Google (Gmail) users. If using Microsoft ... Read More

Overview Users can dial out of TDO Software using the CloudPBX integration.  Prerequisites This feature is only available in TDO versions of v12.348g and above, that are already setup with TDO's CloudPBX 3CX system integration. For further... Read More

Overview When the phone rings, a phone application window opens, allowing the user to select and see phone number data.  NOTE: To enable this integration, 3CX software or a similar product must be installed and working on the computer. This... Read More

Overview The ability to sign the medical history forms, policy consent forms, pain history form, and the credit card receipts using the Topaz signature pad.  The Topaz signature pad can also be used with the installed Infograbber. Requirements... Read More

Perquisites GxPicture Suite and Vixwin would need to be installed by the office’s IT or Gendex representative. VixWin TDO looks for the folder “c:\vx_qlink”. If this program (VX_QLINK) isn’t installed, contact Kavo Support. Run... Read More

Overview This is for setting up the trophy integration to use RVG with Carestream Imaging software. Detailed Instructions This is the best adjustment for offices that have issues with Carestream’s SDK. Setup > Site Configuration > Edit... Read More

Overview All of the built-in TDO reports can be replaced with customized templates created in the Letters module. This may be helpful in instances like preferring to e-mail patients a report rather than just printing it out. By following these steps... Read More

Overview You can customize the Main TDO Ribbon to have your most widely used icons available for immediate display. This is a workstation setting.  Detailed Instructions Setup > Site Configuration > Add/Edit User Names and Passwords > My... Read More

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims. The instructions listed below will apply if you are currently using Version 11 of TDO Software. If you are using 12 or higher, please follow the... Read More

Overview TDO feature that allows multi-location offices to upload and print Claims from one centralized location with Dental X Change. This feature is available on TDO version 12.405g and above. Important: Before switching to “Centralized Claims,... Read More