To configure your FTP server you must first have the IIS installed in your server. The FTP server on IIS does not allow you to have a specific list of users that will have access to the folder. It is integrated with Windows authentication. For this... Read More

TDO uses Microsoft SQL Server (2000, 2005, 2008, or 2016) to manage your database. The Express edition of Microsoft SQL Server has a 10GB limit on database files. If yours is a single-location practice, your database is most likely hosted on an... Read More

  Overview: When it comes time to replace your server, you will need to, among other things, move your TDO database from the existing server to your new server. It’s important that you do so according to the following steps to ensure that no... Read More

Overview This article goes over how to install TDO on Windows Server 2012, 2016, and 2019 x64. Note: Windows Server 2012's end of life date is October 10, 2023. Detailed Instructions The instructions below are for your IT Professional. Your... Read More

Note: This information is outdated as it pertains to Windows Server 2008 which is EOL. This article is up to date.   Overview This article goes over how to install TDO on Windows Server 2008, 2012, 2016, and 2019 x64. Note: Windows has ended... Read More

Detailed Instructions Click the Windows Start menu In the search bar, type cmd In the command prompt, type "ping", hit the spacebar followed by the name of the server  The reply will list an IP address. This will be the server IP address   Read More

Overview The TDO Backup Utility is a great tool to backup your data and images, with the capability to restore that data if needed Table of Contents Overview Checking TDO Backup Log Configuring a TDO Backup Deciding Where to Configure the Backup... Read More

Overview TDO has integrated J Morita’s i-Dixel CBCT units for a direct connection to their 3D Imaging software. Patients’ files are linked, allowing easy access between programs in one window which eliminates file duplication. TDO users... Read More

Overview With TDO Cloud, there is a Referral Chat feature that allows your Referring Doctor to communicate with you or someone in your office.   Requirements TDO Cloud Services  The workstations utilizing Referral Chat must not be logged in with... Read More

Note: For TDO 12.290 and higher, please see this article for instructions on configuring SMTP server settings. Overview In order to have email sent from TDO (Letters, Organizer, etc) you must configure your SMTP Settings in TDO. Your SMTP... Read More