TDO KB

XDR Integration sensors crashing Windows 11 or Windows 10 Version 22H2 or Windows Updates causing XDR to crash TDO - KB5027117 and KB5011048    There have been issues with XDR sensors crashing TDO when updating to Windows 11 Version 22H2. There... Read More

Overview There have been issues with XDR sensors having images disappear right after they are acquired. There is a patch needs to be applied on both Windows version 2004 and version 20H2. NOTE: As of 10/13/2021, a Windows Update was released for... Read More

Overview Our Support team has received a number of calls from offices that are unable to acquire radiographs using Carestream sensors. Our developers have investigated and found the cause to be a recently released Windows Update installed on... Read More

Overview We have received a number of calls about not being able to print from Letters module. We have investigated and found the cause to be a recently released Windows Update installed on 6/12/2020.  The Update number is KB4560960. Please check... Read More

Overview   Fix released by Microsoft (KB4484193) A fix for this issue has been released by Microsoft. Please make sure that you install the Windows Update KB4484193 which should resolve this issue. If the update does not appear when you check... Read More

Overview ITRANS has announced a major update for their iCA application. Effective July 1, 2019, you will need to use iCA version 3 or newer (the most recent version, however, is 4.1.0.0). Please see their release here [External Link]. How to... Read More

Overview In TDO Version 12, the option that could previously be found (in TDO Version 11 and earlier) under ‘Main Data > Pick X-Rays’ is no longer available. In Version 12, a similar report can be created with the Letters Module.  ... Read More

Overview A list of the requirements your office will need to meet prior to updating to version 12 of TDO Software Details You will need to have signed the updated TDO Contract Agreement. Please log into tdo4endo.com. Go to Download TDO. Click on... Read More

Overview To utilize TDO Cloud services, an application called OpenVPN Connect is installed on your server. This allows patients to log in to fill out their medical history, referring doctors to refer patients and view reports online, as well as for... Read More

Overview Windows 10 is officially released on July 29th 2015.  We have tested TDO in the Windows 10 environment and it works fine. Workstations running Windows 10 will still need to follow our TDO Best Practices in order to function most efficiently... Read More